Hi,
We are having below mentioned urgent requirement.
Job Title: Junior Product Manager
Important: Only candidates currently located in or around Rocky Mount, NC who can work onsite/hybrid should apply.
Location: Rocky Mount, NC – Hybrid
Candidates must be local to the Rocky Mount, NC area.
Interview: Phone + In-Person
Experience: 5+ Years Preferred
Work Auth: Any visa (NO H1 or NO Fake Profile)
We are seeking an experienced Product Manager – Digital Product & Service Delivery to lead the discovery, delivery, launch, modernization, and continuous improvement of customer-facing digital products and operational technology services.
The ideal candidate will have strong experience in Digital Product Management, Agile/Scrum delivery, product lifecycle management, user-centered design, stakeholder management, vendor coordination, and software modernization initiatives .
Bachelor's degree in Business, Information Systems, Computer Science, Engineering, Design, HCI, Communications, Public Administration, or a related discipline, or equivalent professional experience.
5+ years of overall relevant professional experience preferred.
3+ years of experience in Product Management, Digital Product Delivery, Product Ownership, or similar roles .
Experience leading digital product development, software delivery, technology modernization, or customer-facing technology initiatives .
Strong understanding of the full product lifecycle: discovery, prioritization, delivery, launch, measurement, and continuous improvement .
Experience translating business and customer needs into user stories, product requirements, workflows, acceptance criteria, and prioritized backlogs .
Hands-on experience working in Agile, Scrum, or iterative software development environments .
Experience with backlog refinement, sprint planning, release coordination, roadmap development, and product prioritization .
Strong experience collaborating with software developers, engineers, UX/design teams, vendors, business stakeholders, and leadership .
Experience conducting or supporting user research, customer interviews, usability testing, prototype testing, and feedback analysis .
Strong problem-solving, prioritization, organizational, leadership, and stakeholder communication skills.
Ability to balance customer needs, business priorities, operational requirements, policy/compliance considerations, and technical constraints .
Ability to manage multiple initiatives in a fast-paced environment.
Lead complex digital products and service initiatives from discovery through delivery and continuous improvement .
Translate stakeholder, operational, and customer requirements into actionable product requirements, workflows, user stories, and product backlogs .
Partner with customers, frontline teams, vendors, developers, designers, and technical teams to validate problems and develop effective solutions.
Lead backlog refinement, sprint planning, product prioritization, release coordination, and milestone planning .
Coordinate vendor and internal delivery teams to ensure timelines, quality, usability, testing readiness, and delivery expectations are met.
Conduct and support user research, usability testing, customer interviews, operational observations, and prototype validation .
Monitor product performance using analytics, customer feedback, operational metrics, and user observations .
Identify opportunities to improve customer experience, operational efficiency, digital service delivery, and business outcomes .
Drive iterative delivery and continuous improvement using research, data, customer feedback, and measurable outcomes.
Communicate risks, dependencies, delivery challenges, and recommendations to Product Owners and senior stakeholders.
Experience with digital transformation or large-scale software modernization .
Experience in government, transportation, healthcare, financial services, or another regulated environment .
Knowledge of customer experience, accessibility, UX research, and service design .
Experience using data, KPIs, customer feedback, and product performance metrics to make product decisions.
Experience managing external technology vendors.
MS Project and/or Visio experience is a plus.
Product Management, Agile, Scrum, UX, Service Design, or Customer Experience certifications are preferred but not required.
Excellent written and verbal communication.
Strong stakeholder influencing and facilitation skills.
Ability to explain technical concepts to non-technical audiences.
Strong ownership and decision-making mindset.
Comfortable managing ambiguity, competing priorities, and changing requirements.
Collaborative, adaptable, analytical, and outcome-focused.
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