Baptist Health is looking for a Medical Call Center Rep (Scheduler) to join our team at the Patient Connection Hub located at 2424 Harrodsburg Rd, Lexington, KY 40504.
1st shift hours
Paid training
Position will be transitioning to Work-from-Home after set criteria has been met
Position Responsibilities
Works in a fast paced, call center environment accepting incoming calls promptly and makes outbound calls in a professional and courteous manner.
Schedules appointments electronically for new and established patients, collects and inputs information into our electronic EHR while maintaining a high degree of accuracy.
Independently works to resolve patient and provider questions related to patient care referrals, pre-authorizations/pre-certifications and insurance verifications.
Indexes medical records according to defined processes.
Demonstrates the highest level of commitment, compassion and customer service for all of our patients, providers and other team members.
Possesses and displays excellent verbal and written communication skills with ability to convey information in a clear, focused and concise manner while following proper grammar rules.
Demonstrates strong telephone communication and etiquette skills.
Maintain composure during moments of stress and maintain a helpful disposition at all times.
Excellent attendance, punctuality, and ability to meet and maintain established metrics are crucial to being successful in this role.
Minimum Education, Training, and Experience Required
High School Diploma or equivalent.
Strong computer skills.
Strong research and problem-solving abilities.
Must be able to successfully pass a thorough background check and drug screen.
Excellent attendance, punctuality, and ability to meet and maintain established metrics are crucial to being successful in this role.
...environment. This isnt just a job, its a chance to lead innovation, engineer impact, and build a legacy of excellence.In the role of BIM Model Manager - Digital Delivery Specialist, we'll count on you to: Manage the digital model environment and deliverables for an entire...
...TRUCK DRIVERS NEED FOR DEDICATED HOME WEEKLY! MUST HAVE A MINUMUM OF 6 MONTHS RECENT TRACTOR TRAILER EXPERIENCE NO TOUCH FREIGHT CPM: $.70 - $.75 (based on verifiable experience)----CURRENTLY NOT TAKING DRIVERS THAT LIVE IN THE BRONX------****NO UNEMPLOYMENT...
...Compensation & Benefits: $115,000-$118,500 Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401... ...Benefits are subject to change with or without notice. Software/Web Developer III Responsibilities Include: Supports software and web...
...Pharmacovigilance Expert is a remote review track for evaluating AI outputs across pharmacovigilance specialist operations workflows. Reviewers grade workflow correctness, policy adherence, and stakeholder fit; flag operational risk; and document the right next step so...
Overview We are seeking a Lead JDE Developer to support, enhance, and modernize our enterprise ERP and business systems environment with a strong focus on JD Edwards, manufacturing operations, and connected business platforms. In this role, you'll partner with Enterprise...