The IT ERP Functional Analyst partners closely with the Finance organization to enhance, optimize, and support finance solutions that enable efficient, scalable, and well-controlled business processes. This role combines strong functional expertise in SAP S/4HANA FI/CO with a solid understanding of core finance processes, including accounting, AP, AR, month-end close, and financial integrations. This position serves as the IT subject matter expert for key finance processes within a distribution/FMCG company. The role is responsible for driving project initiatives and system enhancements, identifying process improvement opportunities, and helping the business improve efficiency through technology, automation, and data-driven insights. Reporting to the Sr. IT Manager, Finance Applications, this position collaborates with local team and the global IT team headquartered in Austria on projects and provides hands-on Level 2 production support.
RESPONSIBILITIESAll the responsibilities we'll trust you with:
Work as the IT Subject Matter Expert (SME) for finance distribution processes, with a strong focus on project initiatives, system enhancements, and continuous improvement.
Develop a strong understanding of end-to-end finance processes, including transaction flows in distributing companies executing DSD processes, accounting impacts, reconciliations, controls, and reporting.
Perform hands-on SAP S/4HANA FI/CO configuration to support business requirements.
Collaborate with solution architects and cross-functional teams to design, implement, and continuously improve our processes on SAP S/4HANA and integrated finance solutions.
Manage enhancements through the full lifecycle from requirements gathering to implementation and go-live.
Act as the IT functional analyst for Accounts Receivable (AR) processes, identifying opportunities to improve efficiency, automation, controls, and user experience.
Analyze current AR processes and recommend enhancements to reduce manual effort, improve cash application, streamline invoicing, and strengthen collections and dispute management.
Develop a strong understanding of the data flow and integration between SAP FI and SD, including customer master data, billing, revenue postings, credit/debit memos, and AR accounting entries.
Monitor industry trends and emerging technologies related to AR, digital finance, analytics, and process automation, and assess their relevance to the organization.
Identify and evaluate AI and intelligent automation opportunities within AR, such as cash application optimization, dispute categorization, and collections prioritization.
Build working knowledge of HighRadius end-to-end processes, particularly in Cash Application, Collections, and Deductions, and understand how these processes integrate with SAP FI/CO.
Collaborate with stakeholders to gather, analyze, and document business and functional requirements for SAP FI/CO projects and enhancements.
Participate in all phases of project delivery, including discovery, fit-gap analysis, solution design, configuration, testing, cutover, go-live, and post go-live support.
Facilitate workshops with business stakeholders to clarify requirements and align process design.
Prepare functional design documents, process flows, test scenarios, and other project documentation to support solution delivery.
Support and coordinate testing activities, including unit testing, system integration testing, user acceptance testing, and defect resolution.
Provide go-live and post-go-live support to ensure successful deployment, smooth business transition, and timely issue resolution during stabilization.
Provide hands-on Level 2 and Level 3 production support for SAP finance applications and related systems.
Troubleshoot system and process issues by analyzing transactions, configuration, master data, interfaces, and integration points across SAP modules and connected applications.
Investigate, analyze, and resolve complex system issues affecting Finance users and business operations.
Perform detailed root cause analysis and recommend sustainable corrective and preventive actions.
Collaborate closely with internal IT teams, global/HQ teams, and AMS partners to resolve incidents, defects, and cross-functional process issues.
Maintain support documentation, knowledge articles, issue logs, and functional specifications.
EXPERIENCE
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