Job Description

Director of Clinical Operations (RN) – Hospice | Lehigh Valley, PA

Vitality Hospice & Palliative Care is seeking an experienced Registered Nurse (RN) to join our leadership team as a Director of Clinical Operations in the Lehigh Valley, PA area.

This is an exciting opportunity for a clinical leader in hospice or home health to oversee interdisciplinary teams, drive quality patient care, and lead operational excellence within a clinician-owned hospice organization .

If you are a compassionate RN leader with hospice experience , strong clinical oversight skills , and a passion for improving end-of-life care , we want to meet you.

Position Overview

The Director of Clinical Operations (RN) is responsible for overseeing all clinical services, staff performance, regulatory compliance, and patient care outcomes . This role partners closely with leadership to ensure delivery of high-quality, compliant, and patient-centered hospice care.

Key Responsibilities

• Oversee and coordinate all clinical operations and patient care services within hospice programs
• Lead and facilitate Interdisciplinary Team (IDT) meetings to ensure effective care planning
• Supervise, mentor, and evaluate RNs, LPNs, Hospice Aides (CHHA), Social Workers, and Clinical Staff
• Ensure timely and accurate documentation in compliance with CMS, CHAP, and state regulations
• Monitor and maintain compliance with Medicare Conditions of Participation (CoPs) and regulatory standards
• Collaborate with Compliance to develop and implement clinical education and training programs
• Conduct facility visits to strengthen partnerships and support patient care delivery
• Oversee operational metrics including staffing, scheduling, payroll, mileage reimbursement, and supply costs
• Drive quality improvement initiatives , patient satisfaction, and service recovery efforts

Qualifications

• Active Registered Nurse (RN) license – Pennsylvania
• Minimum 2+ years hospice, home health, or palliative care experience
• Minimum 1+ year of clinical leadership or supervisory experience (Clinical Manager, DON, Supervisor, etc.)
• Strong knowledge of:
  • Hospice regulations (CMS, CHAP, Joint Commission preferred)
  • End-of-life care, pain and symptom management
  • Care planning, documentation compliance, and IDT processes
• Experience with staff supervision, performance management, and team leadership
• Excellent skills in clinical decision-making, crisis intervention, and family communication
• Valid driver's license, reliable transportation, and auto insurance

Compensation & Benefits

We offer a competitive compensation package designed to support our team:

• Competitive salary + performance-based bonuses
• 401(k) with company match
• Medical, Dental, Vision Insurance
• Paid Time Off + Holidays
• Mileage reimbursement
• Referral bonus program
• Tapcheck (on-demand pay)
• Pet Insurance
  
• Professional development & career growth opportunities
• Team appreciation events & positive work culture

Why Join Vitality Hospice?

At Vitality, we are a clinician-led hospice organization committed to providing compassionate, patient-centered care while supporting our employees with a collaborative and uplifting work environment.

Our interdisciplinary teams work together to improve quality of life, symptom management, and caregiver support —and our leadership team plays a critical role in making that happen.

Job Details

• Job Title: Director of Clinical Operations (RN)
• Location: Lehigh Valley, PA
• Job Type: Full-Time
• Work Setting: In-person / field-based

Apply Today

If you are a driven RN leader ready to grow your career in hospice leadership , apply today and become part of a team that truly makes a difference.

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