Job Description

We're looking for an Accounts Receivable Specialist who’s part number ninja, part detective, and part team cheerleader. You’ll own the order-to-cash process, follow up on outstanding invoices, resolve chargebacks like a pro, and keep our Amazon platforms reconciled and running smoothly. If you get a thrill from clean books and strong customer relationships—and maybe throw a few puns into your emails—we want you on our team.

What You’ll Do:

• Invoice customers in both their vendor portals and our ERP system
• Process and apply incoming payments accurately across multiple platforms
• Monitor customer accounts for overdue balances and follow up with professionalism (and persistence)
• Manage chargebacks and disputes end-to-end, including documentation, dispute submissions, and resolution tracking
• Reconcile transactions and revenue from Amazon Seller Central and Merch by Amazon , identifying discrepancies and resolving them efficiently
• Collaborate with Sales, Ops, and Customer Success to address billing issues and prevent future problems
• Maintain organized financial records, prepare aging and reconciliation reports, and support audits
• Assist with month-end close, cash forecasting, and continuous improvement of AR processes
• Be a helpful, energetic presence on the finance team—and contribute to a culture that values accuracy, accountability, and a good laugh

What We’re Looking For:

• 4+ years of accounts receivable, collections, or general accounting experience
• Strong attention to detail, organizational skills, and a love for clean reconciliations
• Familiarity with Amazon marketplaces , especially Seller Central and Merch by Amazon
• Experience managing chargebacks
• Excellent written and verbal communication skills—you’re clear, courteous, and confident
• Proficient with accounting ERPs and Excel
• A proactive, team-oriented attitude with the ability to prioritize in a fast-paced environment

Bonus Points If You:

• Have experience preparing dispute responses for chargebacks—and winning them
• Can easily navigate Amazon reporting and reconciliation tools
• Enjoy improving systems and documenting better ways to do things
• Can fire off a great finance meme or playlist during month-end close

Perks & Benefits:

• Competitive salary and comprehensive benefits
• Flexible hours and remote-friendly work options
• A company that values your voice, celebrates wins, and respects work-life balance

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